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 Information for the Disabled

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Support & Information
The Disabled People's Association (DPA) of Singapore is responsible for research and providing resources, information and support on all matters affecting disabled people in Singapore:  transport, equipment, employment, entertainment, shopping and independent living. It runs assistance schemes for people and their families.

The Disability Portal (DIRC Disability Information & Referral Centre) is a website with detailed, up-to-date information relevant to the disabled in Singapore (hearing, visual, physical, intellectual disablilities as well as autism and those with multiple disabilities). It links to many facilities for education, family support, accommodation, rehabilitation and more.

Access to Public Buildings
The Code on Barrier-Free Accessibility in Buildings was first published in 1990 by the Building Control Division of the Public Works Department. Under the Code all new buildings must not only be designed to be more disabled-friendly but must also cater to the needs of the future growing population.

Access Singapore is a book, published by the National Council of Social Service, which provides a guide to accessible places for the physically disabled. It has a list of public places and buildings that are accessible to people with disabilities and features the main areas in Singapore that the general public would visit.

  • This information is also available online, on the DPA website: Click here
Copies of Access Singapore can be obtained free from:
  • National Council of Social Service
    At
    : 11 Penang Lane, Singapore 238485,
    Tel: 6336 1544
    Fax: 6336 7729.
Public Transport
The Mass Rapid Transit system (MRT) stations at Changi Airport, Dover, Novena, Outram, Somerset and Tampines have facilities for the disabled.

Public buses are not accessible to people in wheelchairs, but there are two taxi companies which provide taxis for wheelchair users.

Taxis

Two Singapore taxi companies can offer facilities for wheelchairs and other disabled passengers.
  • TransIsland Taxis Pte Ltd. (Please note that two days advance booking is required)
    Tel: 6481 6648
    Fax: 6482 3842
  • CityCab Pte Ltd
    Tel
    : 6452 5252
    Fax: 6552 7112

Airport Shuttle Service

The MaxiCab airport shuttle service has wheelchair access and luggage room and offers a scheduled service to most of the hotels within the city (except hotels on Sentosa and Le Meridien Changi). Alighting points are flexible and destinations within the Central Business District include MRT stations.

Bookings can be made at the airport shuttle counters, or with the hotel concierge. Payment is made direct to the driver.

The shuttle operates from 09:00 to 23:00 at intervals of 30 minutes during off-peak hours (09:00 to 18:00) and 15 minute intervals during peak hours (18:00 to 23:00).

  • For a current timetable: Click here
  • For more information, call CityCab
    Tel: 6553 3880
    Website

The Handicap Welfare Association

The Handicap Welfare Association (HWA) also provides transport services. They operate vans fitted with hydraulic lifts. Advance booking is required.

Manual wheelchairs and hydraulic lifts are available from the HWA.

  • Handicap Welfare Association (HWA)
    At:
    16 Whampoa Drive, Singapore 327725
    Tel: 6254 3006
    Fax: 6253 77375

Disabled Parking

Class 1 and Class 2 Parking Labels are available to people with disabilities and people who may be responsible for transporting them.

  • Class 1 Parking Labels: for disabled drivers
  • Class 2 Parking Labels: for family members and care givers of disabled people

The car sticker is available to people forced to use wheelchairs, crutches, walking frame/stick or prosthesis for mobility. The label is for their use only, in HDB and URA carparks.

All applications for new labels and renewals should be sent to the DIRC as follows:

  • 1 Tampines Central 5
    #08-01/02,
    CPF Building
    Singapore 529508
  • Tel: 1800 347 2222 or NCSS: 6210 2505
    Fax: 6787 8576
    e-mail
    Website

Members of the Handicap Welfare Association (HWA) can get their parking labels through that organisation.

Leisure Facilities
For a complete guide to disabled access to leisure facilities see the Access Singapore Guide from the DPA

Sentosa Island

This resort and leisure island has some provisions in place for the physically handicapped. Arrangements can be made for people with disabilities to be driven in.

  • For information see the New Asia website or contact the Sentosa Customer Service Department
    Tel: 6279 1720

Zoo and Bird Park

Both the Singapore Zoo (including the Night Safari which is located right next to the zoo) and the Jurong Bird Park have facilities for the physically handicapped. Call ahead to make sure of availability.
  • Singapore Zoo
    At: 80 Mandai Lake Road, Singapore 729826
    Tel: 6269 3411/12
    Website
  • Jurong BirdPark
    At:
    2 Jurong Hill, Singapore 628925
    Tel: 6265 0022 3411/12.
    Website
  • Night Safari
    At
    : 80 Mandai Lake Road, Singapore 729826
    Tel: 6269 3411/12
    Website 
Further Information
  • Disabled People's Association
    At: #04-77 German Centre, 25 International Business Park, Singapore 609916
    Tel: 6899 1220
    e-mail
    Website
  • The Handicap Welfare Association
    At:16 Whampoa Drive, Singapore 327725
    Tel: 6254 3006
    Fax: 6253 77375
    Website

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